Shipping and Delivery
Draft — this text has not been reviewed or legally approved and will be revised before launch.
Every piece is made to order by our manufacturing partner. Normal lead time is 6–8 weeks from order to delivery.
Made to order
Nothing waits in a warehouse. Once your order is confirmed, your ring is crafted in your size, in 18K gold or platinum. Allow 6–8 weeks. Before it reaches you, we check it and send it from Stockholm.
Every piece is sent in a beautiful gift box, at no extra cost — it is always included in the price.
Shipping
- Carrier: PostNord, tracked and insured.
- Shipping cost: free.
- Delivery: collected at a PostNord service point. Identification is required on collection — we send jewellery only with a signature, never to a letterbox.
- Countries: Sweden, Denmark, Finland, Germany, the Netherlands and France.
Tracking
You receive a tracking number by email as soon as your order is dispatched.
Our responsibility
Beloved by Lindberg carries the risk for the item until you receive it. If a parcel is lost or arrives damaged, we replace or refund — you are never left with a parcel that did not arrive.
Delays
If a delivery is significantly delayed, you have the right to cancel the purchase and receive a full refund. We will let you know as early as we can if anything delays your ring.
Damaged or missing parcels
Contact us immediately if a delivery is damaged or does not arrive, and we will resolve it together with the carrier.
Unclaimed parcels
If a parcel is returned to us unclaimed, we may charge you the reasonable cost of return shipping. This is stated here in advance.
Customs
We ship from Sweden within the EU. Your order therefore includes VAT and carries no customs duties within the EU.